The Selleck Group | KW City Views Realty
Scott Selleck · Broker Sales Associate · Request an appointment at meet.sellecksellsnj.com
Bergen County Buyer and Seller Insight
Serving Bergen and Hudson Counties · SRES®, e-PRO® · Licensed since 1993. Over 500 transactions closed.
When an AI answer and your agent disagree, do not pick a side yet. Bring the AI answer to your agent, ask each one for its sources, and settle the question with the documents that actually govern your deal: recent closed sales nearby, the contract in front of you and the advice of your New Jersey real estate attorney. AI is a useful starting point. It is not the source of truth.
Ryan Serhant posted a Facebook reel under the on-screen headline "ChatGPT just blew up my $50M deal." His caption asked whether large language models are now part of people's trust circles. Many commenters read it as a deal where the buyer and the seller each relied on ChatGPT and came away with conflicting answers. The reel's on-screen text and caption do not name the property, the terms or the questions each side typed, so this article does not guess at them.
Key Takeaways
- An AI tool tends to answer the question it was asked. A buyer and a seller who ask from their own side can each hear what they hoped to hear.
- Treat an AI answer the way many people learned to treat an online home estimate: a prompt for a conversation, not a final number.
- Settle a disagreement with closed sales, the actual contract terms and your attorney, not with a second chatbot.
- Bring the AI answer to your agent early. The conversation is easier before attorney review than after.
What Commenters Said
The reel drew more than 1,300 comments. We read part of the thread, roughly the first 500 comments, and grouped them by theme. No commenter is quoted or named here.
Educate clients early and show your value. This was the most common theme in the comments we read. Many commenters who identified as agents said the fix starts before a deal does: set expectations at the first meeting, explain how pricing is actually built and stay the person a client calls first. Few commenters second-guessed the agents on the deal itself. Most focused on what agents should do before the next one starts.
The answer depends on the question. Another common theme was a technical point. A chatbot builds its answer from the prompt, so a seller who asks whether a price is too low and a buyer who asks whether it is too high can both get a yes. Several added that these tools tend to agree with whoever is asking, and that a pushback often produces a new answer.
It is the Zestimate again. Some commenters compared the moment to the arrival of online home value estimates, which also gave buyers and sellers different numbers for the same property. A few went further and argued that two conflicting answers suggested the agreed price sat somewhere fair in the middle.
Jokes and skepticism. Some comments were jokes, such as asking the chatbot what commission to charge or suing it for the lost deal, along with general warnings that these tools can be confidently wrong. A few suggested that the buyer and the seller seemed to trust the chatbot more than their own agents. That point deserves a direct answer, and the steps below are built to give one.
Why One Deal Can Get Two Answers
An AI assistant does not pull a sealed appraisal from a vault. It writes a likely answer to the words it was given, from whatever information it can reach. Ask "Is this a fair price for a buyer?" and you get a buyer's framing. Ask "Is my home underpriced?" and you get a seller's framing. Neither person did anything wrong. They asked different questions.
Online estimates taught many Bergen County homeowners the same lesson. Our post on the difference between a Zestimate and your actual home value explains why a number built without walking the property can miss. An AI answer can miss for the same reasons, and it often sounds more certain.
Five Practical Steps When Your AI Disagrees With Your Agent
1. Ask the same question from both sides
Ask the tool the question as a buyer, then as a seller, then as a neutral party. Ask it to list what it does not know about the property. If the three answers drift apart, that tells you the tool is reflecting your framing, not the market.
2. Bring the AI answer to your agent
Paste the full answer, including your question, into an email or text to your agent. A good agent will not dismiss it. Ask your agent to respond point by point and to name the source behind each point. I now ask clients to share what their AI tools say before we price a home or write an offer, so we can address it together.
3. Check it against local closed sales
Value in Northern New Jersey is local, and often building by building. A two-bedroom in one Fort Lee or Edgewater high-rise can trade very differently from one a block away, and a house in Leonia is priced against nearby houses, not a county average. Ask your agent for recent closed sales from the multiple listing service, with dates, square footage and condition notes. Closed sales carry more weight than asking prices or a general answer.
4. Check it against the actual contract terms
A general AI answer does not know your contract. In New Jersey, residential sale contracts for one to four unit properties prepared by a real estate licensee include a three business day attorney review period under N.J.A.C. 11:5-6.2(g). The three business days begin when each party receives the fully signed contract, and Saturdays, Sundays and legal holidays do not count. During that period, either side's attorney can review and disapprove the contract. Your contract may also include inspection, mortgage and appraisal provisions with their own deadlines. If an AI tool tells you a term is unfair or unusual, take that question to your New Jersey real estate attorney. This article is not legal advice, and neither is a chatbot.
5. Agree on what settles a disagreement
Before you list or make an offer, agree with your agent on which sources will settle a pricing question: closed sales, the appraisal if you are financing and the inspection report. When both sides of a deal know what counts as evidence, a surprising AI answer becomes a question to check, not a reason to walk away.
How to Use AI Without Letting It Run the Deal
AI tools are good at explaining a process, drafting questions and summarizing documents you already have. Use them for that. Be careful when a tool gives you a price, a legal opinion or a prediction. Those answers need a source, a date and a person accountable for them. Our post on using AI to buy a home covers more of the questions to ask these tools, and our post on AI real estate scams covers the warning signs when a message about your deal arrives from someone you do not know.
The Three Pillars Behind Every Good Decision
Every real estate decision sits where timing, how the home fits your plans, and finances meet. Start with the first and work through all three.
Timing and Strategy
Raise any AI question before attorney review, not after it ends. Time is the one thing a late disagreement takes away.
How the Home Fits Your Plans
Fit depends on the building, the block and the way you plan to use the home. Those answers come from documents and visits, not a chat window.
Financing and Cash-Flow
Run your numbers with your lender and your attorney. An AI estimate of your payment or closing costs is a draft until they confirm it.
Frequently Asked Questions
Is it a problem if I check my agent's advice with ChatGPT?
No. Checking is reasonable. Share what you find with your agent so the two of you can compare sources instead of guessing which answer is right.
Why did ChatGPT give me a different price than my agent?
AI tools respond to the wording of the question and to whatever information they can reach, which may be dated or general. Your agent should be working from recent closed sales near the property. Ask both for their sources.
What if an AI tool says my contract terms are unfair?
Take the question to your New Jersey real estate attorney, ideally during the attorney review period. Do not rely on a chatbot for legal advice.
Can AI replace comparable sales in Bergen County?
Not reliably. Comparable sales depend on the specific building or street, the dates and the condition of each home. A home valuation is a market opinion, not an appraisal.
Did an AI tool tell you something different from what you have heard about your home or your offer? Request an appointment and bring the answer with you. We will check it against closed sales and your contract together.
For more on each town, see the Community Guides and the full library at SelleckSellsNJ.com.
Have a quick question first? Ask my AI assistant on Delphi. It is an AI trained on my material, not a person.
Scott Selleck Broker Sales Associate | The Selleck Group | KW City Views Realty Seniors Real Estate Specialist® (SRES®) | e-PRO® | Licensed since 1993. Over 500 transactions closed. NJ Real Estate Broker Sales Associate License #9236275. 2200 Fletcher Avenue, Suite 502, Fort Lee, NJ 07024 Cell: (201) 970-3960 | Office: (201) 592-8900 Email: [email protected] Website: SelleckSellsNJ.com Request an appointment: meet.sellecksellsnj.com AI assistant: delphi.co/scottselleck My story: coverstory.sellecksellsnj.com | Verified career record: record.sellecksellsnj.com
NJ Real Estate Broker Sales Associate License #9236275. Licensure does not imply endorsement. Keller Williams City Views Realty. Each office is independently owned and operated. Broker compensation in New Jersey is fully negotiable and is not set by law or by any board or association of REALTORS®. This article is general information only and is not legal, tax, or financial advice. Confirm your own costs with your real estate attorney, tax professional, or lender.Equal Housing Opportunity.
This article contains no market figures. The reel details, view count and comment count come from Ryan Serhant's public Facebook reel and caption as read on October 18, 2026. Comment themes are paraphrased from a partial reading of the comments; no commenter is quoted or named.
Sources
- Ryan Serhant, Facebook reel with on-screen headline "ChatGPT just blew up my $50M deal" and caption, facebook.com/reel/1471400824388685, read October 18, 2026 (about 686,000 views and 1,304 comments shown at that time).
- N.J.A.C. 11:5-6.2(g), attorney review clause for residential contracts on one to four unit properties prepared by a real estate licensee. Official text through the NJ Office of Administrative Law, Public Access to the New Jersey Administrative Code, read October 18, 2026.
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